Customer Relationships are every businesses most valuable asset. The ability to manage, track and collaborate with customers is critical.
Antera Software recognized the need for the promotional products distributor to manage relationships effectively while adding the value of increased customer service to their products offerings. This would provide the differentiation the distributor needs in this competitive marketplace.
Advanced Promotional Products Distributor Software
Antera has been very successful in providing a totally integrated solution for the promotional products industry. The Antera CRM is modular by design and built to integrate with the business processes of the promotional product distributor. Many alternative solutions require change to business processes. Antera’s Advance system is designed to integrate and connect with the existing business process framework.
The result is a customer relationship manager which enables a distributor to communicate with prospects and customers, track orders, close deals and keep customers happy. Once in use, the Antera CRM will unlock information trapped in email and on desktops to ensure every employee is on the same page.
Development and Support
Most development companies today use a combination of US-based and foreign developers. Over the last several years Antera has been making a large push towards utilizing only US developers and the majority of the team is US-based today. Antera’s project managers and developers are available for collaboration during working hours and speak English.
The goal is to provide high-end software development with exceptional collaboration between the Antera staff and its clients. A project manager is assigned to all projects to ensure the objectives of our clients are being met daily.
The Antera CRM product can be 100% cloud based requiring no hardware commitment, or placed on a local server.
Web Store Option
Antera has the ability to provide corporate web stores for the clients of the Antera customer The Web Store from Antera is totally integrated with the Antera CRM processing. The Antera Web stores provide unlimited users access and can easily be customized. Antera utilizes flat pricing and does not charge transaction fees.